Frequently Asked Questions

We currently ship to Malaysia (all states), Singapore, and Thailand. We're expanding to more Southeast Asian countries soon.

West Malaysia: 2-4 business days
East Malaysia: 5-7 business days
Singapore & Thailand: 5-10 business days

Yes! Free shipping on all orders over RM 50 within Malaysia.

All orders are shipped from our Malaysia warehouse within 24 hours via trusted local couriers. You'll receive a tracking number once shipped.

We offer premium Chinese seafood snacks: 海苔脆片 (Seaweed Crisps) at RM 8.90, 香辣鱿鱼丝 (Spicy Squid Jerky) at RM 12.90, and 香辣鱼干 (Spicy Dried Fish) at RM 10.90.

We are actively pursuing Halal certification through JAKIM. All ingredients are sourced from Halal-compliant suppliers, and no pork-derived ingredients are used in any products.

Our products have a shelf life of 6-9 months from production date. Once opened, consume within 7 days and store in a cool, dry place.

MrHilee is proudly inspired by 海狸先生 (Mr. Beaver), China's #1 seafood snack brand with 1.25B+ RMB in annual sales. We carry their quality philosophy — no MSG, no preservatives, high protein — to Southeast Asia.

No. Following 海狸先生's "二减二加" principle, all MrHilee products are free from added MSG and artificial preservatives.

We accept credit/debit cards (Visa, Mastercard), FPX online banking, Touch 'n Go eWallet, GrabPay, and Shopee Pay.

For food safety reasons, we cannot accept returns or exchanges on opened items. If your order arrives damaged, please contact us within 48 hours with photos and we'll make it right.

Reach us via our Contact page. We aim to respond within 24 hours on business days.